Usacomplaints.com » Furniture & Equipment » Complaint / Review: City Furniture - Bad furniture. #389725

Complaint / Review
City Furniture
Bad furniture

We purchased a leather sofa & loveseat from Town Furniture. We were informed by Sherri Skinner, the salesman that spots could be coated using their in house warranty. We went for that additional $217.00.in November, we observed spots appearing out of the leather. Evidently it was a direct result the tanning of the leather procedure in China. We named customer support plus they delivered over a specialist to fixthe spot. The spot appeared as if drains of fluid being released within the leather. The specialist sprayed Windex onto it and stated he never noticed a spot enjoy it before. The specialist recommended us that only dog waste and individual food spots are lined. Nothing else. What liars

We reported for the saleswoman Ms. Skinner also it was known her supervisor. He questioned me to deliver him pictures of the spots. I did so. He explained the guarantee wouldn't protect these spots because it is obvious that people built battery acid or various other harsh about the sofa and loveseat.

That Is crazy. The very best Town Furniture might do was provide to deliver us leather substance and we're able to reupholster the sofa and loveseat at our very own price. We never built something with this sofa. Their customer sservice is just a farce which company is vthe apex of the deceptive and damaged organization.


Offender: City Furniture

Country: USA   State: Florida   City: Stuart
Site:

Category: Furniture & Equipment

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