We put our purchase on Wed 10/15/08 and our item was said to be shipped within 48hrs (that was the feature for all of US once we were in a rush)! These were also a Women-Owned Company and we desired to be encouraging and provide them our company.
Friday 10/17/08 I named to confirm shipping simply to be informed it'dnot send until 10/27/08. WHY? Your site stated 48hr Shipping! They recognized they observe where it claims 48hr-Vessel on the site - Oops. We required a reimbursement for that delivery price and Cynthia stated she'd have Amy (the Supervisor) phone us back again to. No real surprise, no body did.
We named 10/13 - Amyis unavailable, or is other people... But Cynthia. She will have Amy phone.
We named 10/14,15, 16,17, 20,21, 22,23, 24,27, 28,29, 30,31 - Amyis unavailable, or is other people... Just Cynthia. She will have Amy phone.
However no solution - when we contact we are informed that it's not going to deliver from their factory until 10/27/08. Why? Would not you place a hurry on the cargo which was designed to have now been there within 48hrs AND ALSO YOU screwed-up?
We've called every day atleast 2x's/time. Amy is somehow NEVER available. We're placed on store for approximately 10min every time we contact simply to be informed No Supervisor Can Be Obtained with No Thought While Supervisor is going to be back. We keep messages to possess Mgr phone people regarding our problems. No body returns phone.
I confirmed the costs had tell you our charge card on 10/16/08. They actually named on 10/16 to confirm the colour.
However NO ITEM by 10/31/08 - named to discover where cargo was and we could obtain a following range however the # was wrong.
The thing is they never do the things they claim they're likely to do
We finally looked up their organization via the web to locate this is just a typical issue at their company. We discovered numerous grievances on numerous sites. TRULY want I'd have examined them out before putting the purchase. I actually considered carrying it out since there have been a number of things on the website that appeared hokey and asked the credibility of the organization.
Luckily for people, we put the purchase on our Charge Card plus they have returned our cash while they examine.
I'll be burning this rip off and publishing it on every site I will discover and that I will soon be calling every company that'll hear. Nothing we dislike significantly more than LIARS AND THIEVES.
We recommend writing towards the Attorneygeneral of CA PO Box 944255 Sacramento CA 94244-2550, the Greater Business Bureau, etc.
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