I simply bought furniture from EXPO Furniture Gallery found on 7310 Residence Discretion Plaza, Sacramento, CA 95823. Their telephone# is 916-392-3233. It was my worst experience ever. I simply got married on August 28. My partner and that I went room collection buying and don’t understand how we wind up @ EXPO Furniture Gallery. Because we're newly-married we were truly enthusiastic concerning the entire mattress collection offer. My spouse might just invest $100.00 per month cost on the mattress collection and so I had a restriction of $5000.00 for 5 year fund.
The sales director of the organization assisted us with this furniture. I told him what type of furniture I had been searching for and he was like all of this period spent likely to a furniture shops searching I really could demonstrate all-in the list. We were proven magazines of mattress models. I preferred one and I stated I needed that. He explained that it had been probably the most top quality furniture which he'll provide it in my experience for $5000.00 despite the fact that he didn't understand my budget and that I was so pleased that I had been receiving what I needed. We put the purchase with him. He explained to complete a credit software and all and that I made it happen. It was strange, he informed all my info but my spouse closed for this. I had been okay with-it convinced that perhaps its okay for them too.
He explained that it had been a unique purchase which it'll consider 10 times to obtain the mattress collection. My partner was like its okay we've been resting on the ground for 3 weeks-so another 10days wouldn't matter. So anything was established. We weren't informed about any return or trade plan when purchasing the furniture but because the revenue supervisor really was nice we were like we ought to be good.
It'd been already 10 times and we didn't obtain our furniture and so I named plus they stated that they'll I would like to understand from the end-of the day concerning the shipping, no telephone calls that evening. Then your following day I named again plus they stated that they'll contact me back and that I did obtain a call-back stating our furniture could possibly get sent to our home Friday 9/26/08. I had been so excited. I went home early from work all pleased about my furniture. Once the men began building the furniture and that I seemed @ it, it seemed really outdated. I told my spouse about this and he explained that perhaps it'll be okay when its completely completed. We waited before mattress was constructed. OH! Our lord, after I noticed the furniture I began sobbing. It was in a situation, it was all damaged, it appeared truly aged, it appeared like they offered us furniture which another person may have applied it. I named the furniture business ceremony then informing them that I don't enjoy it also it appears outdated. Additionally the people informed us the reflection for that drawer was damaged and they may have one @ the factory but wasn't certain about this so we didn't get the reflection using the cabinet. $5000.00 for that bit of crap. I am talking about I cried considering it. My partner and that I perform so difficult to save lots of every cent to ensure that we've a pleasant existence and obtain items that we would like that people didn't have whenever we children. I'm so annoyed and that I understand he's upset also but he doesn't display it cuz he understands that I'll be much more concerned. The shipping men quit the furniture @ my home
Subsequently Sunday 9/27/08 we returned towards the shop but before we named we requested for that revenue supervisor that assisted us plus they were like he's assisting a person so when we got towards the furniture shop he wasn't there. Our home towards the furniture shop is much like 5-10mins away. Then another man assisted us, he explained he will require us for their factory and display that that’s the way the furniture appears like which he'll return our furniture if perhaps our furniture doesn't seem like theirs meaning mine is in a poor situation. Used to do not realize that component. He claims when his factory furniture has got the same search he then may return the furniture. I simply wished to return the unpleasant old furniture I'd @ house and so I didn't actually care. We visited his factory which had containers all around the location. He was attempting to start a container and discover the type of furniture we got. We waited for an hour or so, after which he claims he couldn't discover the item which he'll provide us a phone inside an hour and I would like to understand. We stay 5-10mins away therefore we were like its okay.
I waited for 1-hour no telephone call, I told my spouse that I had been likely to call them-and after I named they stated that they nevertheless didn't discover the furniture which he'll call me back. They named me after 2hrs and quit me concept to come quickly to the shop. It had been overdue and we'd to-go someplace and so I told him that I'll seriously Sunday.
We returned on Sunday, the revenue supervisor who offered us the furniture and also the general supervisor both are there. They explained that they can trade the mattress for me personally using the 25% restocking fees. $5000.00 for that furniture plus 25% restocking costs that's $1250. Therefore essentially we're searching @ $6250 today. They explained to consider another mattress collection however the one I selected was still costly. I'm now-so annoyed. My spouse is just a person who doesn't prefer to claim. He was like whatsoever, get what you would like and that I was like I don’t wish to buy something from below. To begin all they're far too costly, actually truly poor quality plus they are not pleasant @ all. We began @ a $81.00 regular payment and today we're @ $174.00 payment per month. That's insane and that I am annoyed. We quit the furniture shop by having an change which we were informed is likely to be sent to our home in per week or two and also the previous furniture we'd @ our home is likely to be acquired by Mon 9/29/08 or Wednesday 9/30/08.
I truly need my cash back. I don't wish to buy my furniture from their website. I hate their shop. Is there somebody that may get me using this entire point? I'm so annoyed and that I dislike moving in my space, that furniture remains. I've sleepless nights. Imagine if we can not spend the $174.00 cost each month? We've been scammed big style.
Please do recommend us somebody that may get us using this chaos.
Only recently 9/30/08, they acquired the bed that people do not need and we likely to obtain the traded mattress. I had been like its okay, they stated that they've the alternative mattress collection however the aspect attracts that people requested are broken and they cannot deliver the purchase total. I named my spouse and informed him and he named the Furniture shop he doesn't need furniture till he gets anything. That is making me more frightened. PLease please I actually donot wish to buy any furniture from their website. I simply need my cash back. Please support me! I'm like I'm right into a large wreck.
Thanks,
Vashna Prasad
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