Usacomplaints.com » Furniture & Equipment » Complaint / Review: RC Willey - Poor customer service!. #282499

Complaint / Review
RC Willey
Poor customer service!

Bought a couch, loveseat, two end platforms, a coffee-table and an amusement heart from RC Willey — hundreds invested in money. Needed to delay greater than a week for an available shipping timetable after which obtained a broken couch and also the amusement heart had two correct attributes with no remaining attributes (and that I wasn't educated that I'd to put together it). The shipping employees were thugs with no take care of the merchandise. After I named to obtain it fixed I had been informed I'd to hold back FOUR TIMES to obtain a new couch and entertainment centre. After I questioned why I'd to endure the effects of the error I had been informed by their supervisor that "I'm not really a wizard" which he might do-nothing for me personally. I told him to go all back and provide me a return. He chuckled and stated it had been absurd to consider I'd get another store to meet up my requirements so rapidly since RC Willey had the very best shipping program within the condition. I told him to "view me". Within 12 hours I'd my fresh dwelling shipped as the RC Willey material lay trying out room. Four nights later, they turned up lastly and got it away. Then got the headache of having a reimbursement — that we needed to delay TWO TIMES to obtain prepared. Avoid RC Willey. They're arrogant because they believe they possess the Salt Lake marketplace. They don't return telephone calls. Their corporate workplace guaranteed to contact me in five units — I'm however to listen to from their website. Avoid avoid avoid!


Offender: RC Willey

Country: USA   State: Utah   City: Salt Lake City
Site:

Category: Furniture & Equipment

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