National Furniture Warehouse offers faulty furniture and lacks Customer Support.
This is how the history moves.
My husband and that I bought a dark table from AFW. We introduced the table house and there is a large portion missing in the hutch. We returned down that evening to switch it out. We returned house with another hutch. Whenever we popped it it had been again damaged. 24 hours later we returned. The return division brought along another table which was in shambles. Then they got another table by which there have been basics in most of the timber after I confirmed the man he explained oops after which explained they didn't have anymore tables. I mentioned I required the ground design since I desired it ASAP all over again this item had chips missing from this. I delivered the entire table collection and received a 50.00 credit. I set my money back to AFW and got a totally distinct table and really invested more income. We got the table house and also the leading hutch was damaged. I advised customer support that I required a brand new one sent to me when I have previously created 4 excursions and he or she stated that I'd need to spend 50.00. I named Corporate 24 hours later and talked with Laura. Laura was totally rude she advised me that I'm never happy. I informed her it's since I'm recieving damaged furniture that I've settled top dollar for. I discussed that used to do not believe I ought to need to purchase the shipping. She proceeded to express is the fact that all I'd like is cash and breaks as well as easily recive that I'll nevertheless not be pleased. I advised her that I'm not requesting cash simply the shipping and he or she stated that they cant spend their supply driver if they're waving the charge. She noted our account like a crohnic complainer and stated that she'd have it shipped nevertheless if it had been shipped broken we weren't permitted to return it at-all!!! We've to maintain it damaged.! Additionally she stated that if we reported anymore she'd emerge and also have the remaining of the table obtained from our house. We've purchased and taken care of this table and he or she can't jeopardize people with this particular. I advised her when the most effective hutch was damaged we'd be getting the whole point back to get a reimbursement plus they might shed our business and he or she stated that they're not dropping any company.
AFW doesn't remain behind their item or worry about their clients. They just care they manage the furniture marketplace and the things they could possibly get from our pockets. Please be familiar with that which you purchase from there. I highly recommend starting your item before you abandon and having them repackage it for you personally. Don't be worried about the point or even the inconvience simply because they don't worry about YOU!
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