Usacomplaints.com » Furniture & Equipment » Complaint / Review: Lazy Boy - Warranty no good. #253899

Complaint / Review
Lazy Boy
Warranty no good

We bought an extremely costly leather collection from LazyBoy. After waiting weeks to receive our furniture, and investing in a guarantee, the rear of the couch started to rub-off. We approached the guarantee organization and existed a headache waiting to them to reach to "examination it". They ultimately chose to substitute the item (just following the salesman pressed for this) after which the alternative item didn't fit within our livingroom.

The issue with one of these guarantees is the fact that the material (our leather) might no further be accessible. Or even, you've available the things they have. The swatches are perhaps 2"X2" and be seemingly okay, however in an entire furniture piece, they don't fit. Within our situation, it had been an entirely distinct leather, really bright and mine was boring leather, the colour didn't complement our additional items and also the fresh item includes a downside within the back.

We're caught using the initially item that's a downside AND we settled over $300 in warrantie costs.

DON'T SHOP AT LAZYBOY, NOR PURCHASE THESE WARRANTIES. It might not function as the sellers problem that they'll not obtain the material, but who would like a bit of furniture that doesn't complement another items. Many people don't actually consider this. They suppose the guarantee can make it right. They ought to substitute all items when they can't complement the furniture or atleast come near.


Offender: Lazy Boy

Country: USA

Category: Furniture & Equipment

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