Rocker-recliner tips over backwards when I recline and put my arms up. Carol, the sales person said she knew about it. She does not have the authority to do anything about it nor can she get the authoratative branch to address the problem. ...
I purchased a very expensive Lazy Boy recliner 2.5 yrs ago. The recliner had a lifetime warranty on the frame. The frame is falling apart and the recliner is no longer usable. Additionally the reclining mechanism doesnt work properly and the material is showing a lot more wear that it should at ...
Called to schedule a repair on furniture I bought from them - not supportive, poor customer service hours, fees for acceptance and delivery, they work their hours not those of their customers, rude on phone, when told I was unhappy they said "tough thats the way it is" Last purchase from ...
Last fall I purchased on oversize Lazy Boy leather recliner. It seemed great in the store but when I got it home and place it on hardwood floors we found that it made so much noise that each time I would recline in it, the dog would run from it. We have called and been to the store and ask if we ...
Bought a couch just for under 1000.00. There's hardly any support with this costly seat. You are able to have the timber struck you within the supply the back support breaks whenever you sit-in it, the chair support squeezed so much that it held slipping underneath the back. The rear of the seat ...
We bought an extremely costly leather collection from LazyBoy. After waiting weeks to receive our furniture, and investing in a guarantee, the rear of the couch started to rub-off. We approached the guarantee organization and existed a headache waiting to them to reach to "examination ...