This began, but still is, this type of SMALL issue that may have THEREFORE quickly been solved, but rather has converted into 1000000 hoops that I've needed to leap through, but still haven't gotten, a reimbursement for flippin onion rings. It's quite simple, I experienced the drive thru, created an order, and got anything except my onion rings. I recognized it after I got house, and also the closest Port within the Container is nearly 10 kilometers away, I move every Sunday following a course I consider across town. I thought, no huge package, I Will simply contact and have in order for them to return my card for my $2.19 plus tax. Ought to be not a problem. But holymoly, it had been. First I named the telephone number towards the shop on my bill... 4 times within the span of a couple of hours. No body actually acquired the telephone, it'd simply ring and ring and band. I truly didnot wish to protest on the site over anything so understated, but I really could not get ahold of anybody in the shop and so I did. I plainly explained that I had been not annoyed plus they were somewhat hectic after I went there and so I realize, but used to donot obtain my onion rings so when I tried calling the shop numerous occasions without any solution, I visited the website, and so I am seeking a return. I involved my last 4 numbers of my charge card, my purchase number, bill and shop number. Must have been anything had a need to get my $2 back. On Monday, I acquired a voicemail on my telephone from the guy that didn't express his name-but stated he was the store-manager and also to contact him again concerning my visit so we're able to discuss what happened. I had been moderately frustrated since, I actually donot want to speak about what occurred, because I obviously informed you-all what happened and what I'd like, only a $2 reimbursement! I work 8-5 M F so it's not so handy for me personally to slip in a telephone call at the office over $2. But whatsoever, 24 hours later I named the shop, which moment somebody responded who explained these were the store manager. I told him I was returning recently's telephone call, and he explained he had no idea who called me however it was not him, that there was another supervisor arriving tomorrow and also the following day, therefore to test back daily till I achieve the main one who named. I described my scenario to him, wishing again that the easy reimbursement of $2 could be not a problem. He explained that to get a reimbursement of any sort I've togo through corporate. I questioned how do you do this, and he explained 'hang on' to get a moment, then returned and stated that the store perhaps might get it done, but again I Would need to keep calling to discover what supervisor named me, then plan a period from M F 8-5 to actually return to the shop, and keep in touch with them-and they might matter the reimbursement. Therefore let me understand this directly, I've to remove of function to generate 10 kilometers to talk to you about not receiving my onion rings, after calling daily to discover who first named me, all for $2? Yes, right. I sent the web site one final time detailing my disappointment, believed to your investment reimbursement, close-out my criticism, which none of the was worth $2. Then today, I acquired another voicemail, this time around from the lady who couldn't have seemed more frustrated and furious that she was calling me. Her words were, "We've repeatedly attempted calling you, and all we actually get is the voicemail, and also the supervisor that I spoke to stated that he shipped you a discount free of charge onion rings, and so I have no idea what you're still seeking but when we're able to really speak with you this may get solved". OMG actually? I didnot need a discount, I didnot wish to contact and keep in touch with anybody, all I needed was my TWO POUNDS RETURNED TO MY CARD. I've never discovered it so hard to obtain what I'm obviously declaring what I'd like. Absurd. I'll consume the $2 simply to quit this nonsense.
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