Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Sonic Drive-In - Over Charge. #477375

Complaint / Review
Sonic Drive-In
Over Charge

I visited Sonic in a rush but because Sonic is generally extremely fast I thought 25 units to-order and obtain to course could be good. First it required fifteen minutes only for a cover along with a beverage reducing me right down to very little period at-all to really consume finished. The charge card device exterior wasn't stating my whole then when they arrived they'd to consider my charge card inside. She offered me my bills with my charge card and that I quit in a rush. Afterwards that evening I visited my online lender to confirm some issues and that I recognized that my cost for sonic was $12.95 rather than the $4.63 it had been suppose to become for my dinner. I examined the bills the woman had provided me and all she offered me was a grill receipt no charge card bill. I named the shop at that time wishing they might simply take the final 4 numbers of my card and examine their bills so that they might begin to see the issue and repair it right then. Thats once the woman explained she could not do something about this and that I would need to call-back another evening and attempt to get ahold of just one of 2 additional supervisors. 24 hours later after I named I had been informed these 2 supervisors wouldn't maintain for some times. And so I told the supervisor on-duty what had occurred and he or she explained to create up my bank record and also the bills I've showing my complete plus they might provide me a return. Since I have do visit Sonic nearly on the daily schedule I named the 800-number simply to make certain it was the best shop quantity and that I was not confused on the prior visit else-where. I gave them the shop quantity plus they explained the shop that we was right-about. They questioned me numerous occasions to inform them what occurred and so I did but described how they previously explained I'd obtain my reimbursement after I went up there. Among the 2 supervisors which was absent actually named me asking me some concerns wondering who the carhop who got my bill appeared as if and described just how to do exactly what the additional supervisor explained to complete and that I might get my reimbursement. After I visited the shop the next evening (as thats after I had time for you to get it done) the supervisor who your day before explained to create up just my bank record and bill than explained how I'd must have the financial institution record that's submitted the email before she might do something. I informed her how I just get online claims which is what it's. She subsequently explained how because it was probably the banks problem and none of the own I'd have to visit the financial institution and also have them print-out exactly the same document however the cost must be published your day that I'd visited the Sonic (which she previously understood it'd not be published that evening as how frequently are they truly published that day-but it'd declare the day it had been bought) and just how I'd subsequently have to return up there just about the times and hours she was functioning. I subsequently informed her how both her and another supervisor explained this really is all I required and that I did not believe it had been right that I'd need to discover the amount of time in my hectic routine to visit the financial institution once they are available after which visit her only if she's there so when they'renot hectic so when she could possibly get this all completed. I had been below today and it was their error plus they had a need to repair it. I actually named them just a couple hours following the event occurred so that they might themselves discover the error about the device so that they might understand I had been informing the reality however they had declined to actually pay attention to me actually that evening. She subsequently extended to express how it might with a slender opportunity be their error however it was probably the banks problem or my very own problem and just how there is nothing she might do. They significantly more than double billed me and than declined to provide me a reimbursement since allegedly they don't create any errors. They actually delivered me a card to get a free meal stating that ideally that will replace with the occasions that had occurred but nonetheless are declining to provide me my reimbursement. Before this occasion we visited Sonic just about every day (there is really 3 appointments to Sonic that evening once from my spouse, my visit for my lunchtime, after which before I then found out by what occurred a trip for beverages. A visit to get a little treat 24 hours later since I have was entirely belief these were likely to repair their error). Because the rejection of my reimbursement (somewhat over yesterday) Sonic has just been visited once. It had been in a seperate location for many beverages which would be the last period we visit it (they'd no snow and didn't actually reveal till they introduced us our warm nice tea exactly what a waste of our cash that point also). Sonic use to become the most popular location for anything and today its the main one location we're preventing today and intend to for that remainder of our lifestyles given that they create simply no mistakes as well as their individuals are those who create all of the errors!


Offender: Sonic Drive-In

Country: USA   State: Texas   City: Wichita Falls

Category: Cafes, Bars, Restaurants

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google