Complaint / review text:
I have several problems with the cross lanes pizza hut in west virginia. We have ordered at 4441 west washington st. For over 30 years. Recently due to “new management” they deliver when they want to at this address. I kept the receipts to prove it. That’s problem one. The one that got me mad as hell was what they did to me tonight. They was to deliver me a pizza that was made wrong. I called at 10:43, they said it would take awhile and would be delivered within the hour.
The person I spoke with told me her name was Samatha and was the manager. I gave my phone number to her and never got a damn thing. I called the store back and got no answer. I called numerous times! I work with people every day and when something goes wrong on my end I don’t lie to them. I am more than upset about this. I want to have this poor service to stop. I and my buisness always order from pizza hut at our establishments and would like to continue, but until something is done to resolve the problem that I have had with the cross lanes pizza hut I will go elsewhere.