This was the worst Olive Garden experience I have ever had. I've been visiting different olive garden locations... On the east side on indy at washington street, lafeyette, and kokomo. However, i visit the castleton location the most. We always have different servers, and always see different ones working. Every time I see the manager, he never respondes to me or my guest, but talks to every table around us. Our server was horrible. We asked for waters, he brought out iced tea. We ordered our lunches and he brought out salad, bread sticks, and soup for myself. He was gone so quickly that i could not even ask him for an extra side of salad dressing. He avoided all of his tables, including mine, every time he walked by. I waited almost 10 minutes to see him come back, and it was with my entire meal at this point. I was still eating my soup and my guest had not finished her salad yet and he just moved it out of his way and set the plate right in front of me. I went to grab for the soup, that wasnt even half eaten yet, and he asked to take it away. After that, we didnt see him for another 10 minutes and when we did, he came back to ask us how it was and we didnt even give him a response before he walked away. He then came up again after some time and didnt even say anything and refilled my water glass right there, spilling it all down the side and not bothering to clean it up or say anything to either of us while he did so. When he came out and asked us if we had room for dessert, he was already pushing the check in my hand. I told him no and continued to eat my meal. He came back 3 or 4 times within 5 minutes, so I finally gave him the cash to pay for it. When I did, he asked if he needed to bring change back, which I find to be highly rude. He brought our change back, with no receipt. So my guest stood up and waited for him to come back around. When he finally did, he simply asked her, "what do you need?" and she asked for him to give us another receipt. He walked off towards the front... And came back after another few minutes and we watched him pull the original receipt out of the trash, all crumpled up, and gave it right back to us. This was the worst service ever and the manager wasnt even around to make a complaint to, but i highly doubt he would have done anything about it because he has still failed to notice his guests. We come in there weekly, if not, at least once in every two weeks. Its a failure to do good business.
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