Usacomplaints.com » Foodstuff » Complaint / Review: Dunkin Donuts - Customer Service. #425978

Complaint / Review
Dunkin Donuts
Customer Service

Nowadays, February 26th, my child visited the Dunkin Donuts at Supports Part in Freehold. We've been clients of the shop because it exposed and everybody working there's proven exemplary customer support capabilities. Our kids usually orders the Chai Latte plus they are kind enough to function it to her over snow. Nowadays, the worker first informed her they did not market the Chai Latte. Then she stated, "Oh we do! But ya cannot contain it over snow." Therefore my child requested is must might have the new cappuccino along with a mug of snow privately. The worker understood why we required the mug of snow. She offered us a-1 inch test mug and went away. Then we requested again to get a plastic-cup having a cover, she passed us a stryofoam cup and went away. Lastly, we requested again and he or she folded her eyes, created a experience and went away. We never received the mug.

I went to the same Dunkin Donuts today and requested a caffeine-free French Vanilla Latte Lighting with 1 Splenda. The exact same worker waited on me. Clearly, she did not notice my purchase since she stated, "Watcha need?" I repeated the purchase and he or she subsequently mentioned, " Ya understand clients like you hardly understand that people cannot notice that which youare sayin. There is sound back below and ya simply have no idea it!" Again, she was delivering a note along with you body gestures which was completely inappropriate. After I questioned her to be certain it had been caffeine-free, she dismiss me. I requested two more occasions and lastly she responded, "Is Not that that which you requested for?" Therefore, I settled and quit with my Cappuccino simply to realize that she never included the Spenda.

I returned in to the shop and requested the clerks title and so I might deliver this mail. Her name is Angie. Once more, the Dunkin Donuts is situated on Course 537, Freehold, NJ within the Brackets Place Shopping Mall.

Only thought somebody ought to be conscious of the therapy we received today.


Offender: Dunkin Donuts

Country: USA   State: New Jersey   City: Freehold

Category: Foodstuff

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google