We bought an extended warranty for our Samsung washing machine. It stopped working last week. I called best buy to schedule a repair. A service technician came the next day (yeah). After an hour or so, he told me that some parts needed to be ordered and they would take 7-10 days to receive. I was ...
This warranty is a horrible joke. Even though you have paid for in-home service calls, they will not schedule a technician company until you the customer trouble shoot the problem and hopefully fix the equipment by using the manual. This is the second time I had to call in 6 months and have had the ...
The worst experience I ever had. My appliance is in worse shape than it was before they came. They kept sending (Brandon) to fix my fridge, but he didn't know what he was doing. I should have known better than to deal with a family owned business that's only been around for 8 years. I had to have ...
Sent us a damage product and now refuse to give us a refund. Their customer service sucks. They will say you lie, get nasty with you, say you damage the item. The worse company I have ever dealt with. ...
My experience with SONY customer service emanating from SW Florida is the worst for any company with whom I have interacted in many years (not an overstatement). CEO Mr. Hirai promises that SONY "will change" and the company motto is "make. Believe", both interesting wording. ...
We just bought a HP4620 printer, fax, scanner. Bad design. Hard to load paper unless you like having the top of your hand skinned up. Also just ran out of ink. This printer has 4 different cartridges. Very small so you have to refill them often. Most places won't refill which means you have to buy ...