Usacomplaints.com » Electronics and household app. » Complaint / Review: Applied Motion Products - The company imports substandard or defective stepper/servo drive hardware and software components from China and sells them to US customers without adequate testing or rework. #961537

Complaint / Review
Applied Motion Products
The company imports substandard or defective stepper/servo drive hardware and software components from China and sells them to US customers without adequate testing or rework

Applied Motion Products imports industrial motor controllers and electrical motors from Shanghai, China and resells them to US customers under their own label under the premise that they are a ISO 9001 certified company and that their products are CE and UL certified.

These components that they receive from Shanghai are frequently faulty due manufacturing defects and the corresponding test software which is also provided by Shanghai and is substandard in quality. This results in the need to frequently rework the hardware and always requires rework of the software, often extensively, in order for it to "pass" the production testing. Frequently test specifications standards are modified by the lab technicians in order to cause the units to pass specific production tests. The hardware rework is often performed by a non-certified technician.

Test software modifications required to get these defective test programs to run correctly in the Applied Motion Product test environment are performed under the direction of the Chief Technology Officer, Jeffrey Kordik, son of the company owner, Ken Kordik.


Offender: Applied Motion Products

Country: USA   State: California   City: Watsonville
Address: 404 Westridge Dr. Watsonville, Ca. 95076
Phone: 8317616555
Site:

Category: Electronics and household app.

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