Usacomplaints.com » Electronics and household app. » Complaint / Review: Westinghouse - BEWARE OF WARRANTY - Westinghoust LCD TV. #948645

Complaint / Review
Westinghouse
BEWARE OF "WARRANTY" - Westinghoust LCD TV

Bought the 32" TV from Costco a little over 1 year ago. After the Costco warranty expired, OF COURSE the thing completely stopped working. After calling Westinghouse to figure out what could be done, I learned that I needed to ship this giant TV all the way to TEXAS! (I am in MD - and was told I was responsible for all packing and shipping). After they determined my TV could not be fixed, they sent a new model - but continued to call and harass me for to send back the old tv - which I had already done a month prior. I have been in constant contact to see if I could get my $100 back for shipping that nightmare of a TV back and was told there was nothing they could do unless I had purchased a 40 in TV. Turns out it would have been the same price to just get the larger one.

I say, save your money - DO NOT SUPPORT THIS COMPANY and just get it from Best Buy. At least if your TV malfunctions, you can drive it over to your neighborhood store rather than shipping it to TEXAS!


Offender: Westinghouse

Country: USA

Category: Electronics and household app.

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