I purchased a new Blackberry Torch 9810 with a new signup with AT&T via RadioShack.com on 4/13. On 4/15 I received a notification that I need to call Radio Shack customer service in regard to my order. Radio Shack customer service told me that I did not pass their so-called security check on my credit to open a new AT&T account. The customer service asked me to go to a local AT&T store and provide them with 2 forms of IDs.in addition, the customer service provided me with AT&T application number. I took the application number along with my IDs to AT&T Store nearby my residence (Rosemead Store). At AT&T store, the store manager assisted me to pull my credit report upon verifying my driver license. Store Manager knew that this account was originating from Radio Shack from my application number. I transferred my previous T-mobile cellphone number to this new account. I called back Radio Shack and now my order was completed. On 4/16, I received the phone. Just recently, I received a bill from Simplexity that I owed them $400 for the phone. Simplexity claimed that I cancelled the account. This is not true. I still have the same account which I started on 4/14 from Radio Shack.
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