Usacomplaints.com » Electronics and household app. » Complaint / Review: Kenmore - Repair problems from Sears. #877480

Complaint / Review
Kenmore
Repair problems from Sears

In July of the year we purchased a 28cu. Ft. French-door refrig. Nowadays in washing a ledge – it smashed. I named the Sears Fix point and spoke to some excellent child. BUT – all he can offer me was an upgraded component delivered in my experience IN 7 TO 10 BUSINESS DAYS. This, for me, isn't appropriate. They ought to send a fix guy tomorrow using the component, even when they'd to consider one-out of the floor-model. After much dicussion, he's looking to get the component in my experience in less time. The glass that smashed addresses the vegatable and air-tight clearer. All of the fruits and vegetables I bought nowadays won't last 7 to 10 times.

Also, by investing in a guarantee I had been generated genuinely believe that a workman might react – not “I’ll vessel the component for you and you will deploy it”. I'd enjoy a fast reaction to this complaint, or atleast an acknowledgment that you simply received this complaint. The refrig. Was purchased within the foot. Smith, AR shop. Additionally, after I looked over the bill for that refrig. I realized that I had been billed a shipping cost and a classic refrig. Get cost. At that time of purchase LOWES wasn't getting for shipping and get of old equipment. I had been underneath the impact that SEARS matched additional presents. I suppose I had been underneath the wrong perception.


Offender: Kenmore

Country: USA

Category: Electronics and household app.

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