Usacomplaints.com » Electronics and household app. » Complaint / Review: United Part Supply - Stay away from them. #761001

Complaint / Review
United Part Supply
Stay away from them

I tried to locate a circuit board for my AC and found it with the search engine on their website, where you have to select the part position (inside/outside), then the brand (Bryant), then the part number. After a few seconds, you get a SUCCESS page, showing that your part is in stock, a very nice price, and THEIR product number that is the one you entered but for example a "Z6 - quot; leading and a "-32BTW" trailing. I wanted to be sure that w talk about the same part, so I send an email (via their website), including pictures etc (like they proudly say is possible) and waited. I got a mail back that says more or less: Don't worry, just send the order with all information and pictures you have and our guys will make sure that the part we send you is exactly the one you want" (no idea why they could not do that BEFORE I order)

Just to check the price I did the search again but accidentally made a typo in my part number. Hey!!! Success again. So I tried stupid part numbers like "just give us your money" and hey 111 again, " Z6-just give us your money-32BTW" is a genuine Bryant replacement part, its in stock, its a control board and it's dirt cheap.

Tried that with different brands, parts, and different stupid part numbers, all the same. It's always in stock, cheap and you can have rush delivery.

And o yeah, the take credit cards AND you can fax in your check or money order

After that I checked them out: their web URL is "privacy protected" so you don't find out who owns it. It's from 2009!! So they are not very long in that business

And you will find complaints all over the internet.

I will stay away from them.


Offender: United Part Supply

Country: USA

Category: Electronics and household app.

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