Complaint / Review
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Ripoff won't answer calls only says will call back, or return e-mails says they will, can't get help

From first day I had camers i had problems downloading to my computer to see photos, went thru all hoops to get it to work, loaded a few but then stopped loading and I called them, got machine, says we will call you back no response, called 3 more times, can't get live body, costing me the long distance, tried internet, same thing, same old story, had to create an acct, got 2 e-mails saying they will respond they never did. I have not been able to download since october and i have pictures in there i need, grand children etc... I thought spe3nding over $125.00 for a brand name camera It would work. I am angry, as I wanted to enjoy a quality product and my hubby had to buy me a different camera which works all the time, never had trouble downloading once, help