Usacomplaints.com » Electronics and household app. » Complaint / Review: Vivitar - I purchased a digital camera that cannot be downloaded. No technical support. False product info. #746515

Complaint / Review
Vivitar
I purchased a digital camera that cannot be downloaded. No technical support. False product info

I purchased a V15 camera as a substitute for my regular camera which was left at home. The owners manual claims it will tale 120 pictures. I got 29. When I got home, I found it impossible to extract these photos and discovered that a driver was needed. The owners manual also claimed it came with the camera. It did not. I called Vivitar tech support and they were not helpful and could not tell me where I could download the driver. I had the feeling they had no knowledge of the product and were simply an answering service for a variety of companies. I managed to find the driver cleverly hidden on the website but when I loaded it up, I still could not download the pictures. I left an email with the Vivitar site explaining the problem and 3 days later, in broken english, it was explained that this camera will not work with a Mac. This was not even the question I had asked. The camera will not download on Windows either. The camera is a low end useless piece of junk. But I dont care what it costs. Vivitar simply does not stand behind their products.


Offender: Vivitar

Country: USA   State: California   City: Newbury Park
Address: 1280 Rancho Conejo Blvd. Newbury Park, Ca. 91320

Category: Electronics and household app.

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