I purposely went on line to buy TV's because I wanted to try and get a discount and to buy them from someone who could also mount them on my walls in my Manhattan apartment. Little did I know how screwed I got by this guy Marc who owns J.E.M.installers. I purchased 2 televisions from him and should have known when he showed up with his young son as the helper that he was crooked.
However, I thought it was sweet that his son was helping him. Prior to installation I had to purchase very expensive cables and I already had high end cables that he said I couldn't use. I am not familiar with electronics or wiring at all. So I trusted him... Big Mistake. He totally took advantage of a single woman who didn't know the first thing about pricing and televisions. After the installation I thought everything was ok... The cable boxes were what he blamed!!!
The television in the bedroom had volume issues and he said it was the cable box. When I would turn on the main TV that I had installed in the living room, the picture wouldn't come on right away. I could hear the volume sometimes, but no picture. I would have to turn the TV off and on 10 times at least before I got a picture.
After many complaints he came back and acted like he was doing me a huge favor to take if off the wall and return it to the "wholesaler." I even fed him and his son pizza because I believed he was really extending himself!!!
Meanwhile he comes back a few days later with a "new" one... It was probably the same one or just another "B" class one. Which I have since found out that manufacturers call their defective sets and never sell them. However, con artists somehow get their hands on them and re-sell them like Marc did and make money off of people who don't have a lot to throw around to begin with!!!
So after the second installation and aggravation, it started to happen again... Once again Marc blamed the cable boxes. I travel a lot and don't watch TV that often so I never followed up it with because I just learned to live with it and he convinced me it was a Time Warner issue.
Needless to say, I have spent the last 2 years frustrated as hell watching a TV that I have to turn on and off several times just to get a picture... in addition to the problem turning it on, now the picture goes out every 5 minutes for 10 seconds. That TV in the bedroom with the volume issue is also a defective TV. It's a lot of fun watching TV in the summer in my bedroom, because I can't have the AC on at the same time because I can't hear the TV!!!
I finally got new cable boxes and the problems still exist. The cable guys told me over and over that I got defective TV's. I got totally ripped off! I have called Marc a few times to tell him about this and NO RETURN call...
He is a scammer... By the way, J.E.M. Stands for the initials of his 3 sons, so touching isn't it? Don't buy into his BS. HUGE LESSON learned... I am on way out to buy 2 new TV's now and will be throwing the 2 out that Marc the-owner of J.E.M.installers sold me... I should have just thrown the cash out the window, it would have been easier.
Don't know how you sleep at night Marc... Shame on you.
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