We purchased our Maytag washer and had it installed in our NEW house in feb. It leaked and caused floor damage. A&E tech came out and it was a bad part, said they would have to order a value. A week to get a value, really!!! They WORST WORST customer service out there. RUDE! We asked for a call ahead and you would have thought we asked for a million dollars. Hello we have jobs too. 4 hour time slots, no call aheads. First they said it would be a week until they could fix it. Then the tech left when we told the dispatch we were almost at the house. Now onto week 2 without a washer, and I have a baby, yeah not good. So again we are still waiting took another day off work to fix something that was not my fault. A&E is beyond the worst and reviews look to say the same. This reflex poorly on Maytag. I am in customer service and I know the world does not revolve around you, you help customers not have attitude and no wiling to work with people.
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