Usacomplaints.com » Electronics and household app. » Complaint / Review: Zetronics Corp - Charged 20% restocking fee for damaged merchandise that was shipped, promised to send refund check that never came. #674302

Complaint / Review
Zetronics Corp
Charged 20% restocking fee for damaged merchandise that was shipped, promised to send refund check that never came

I ordered electronic equipment that came damaged and nonfunctional - obviously previously used. I returned the equipment. When I called and asked about the refund they told me I would have to supply hard evidence that the equipment was damaged. Luckily I had taken pictures of the chips and damage before I returned it. They refunded my credit card less 20% restocking which amounted to $139. When I called and complained they told me they would mail me a check for the difference - which never came and they now are unreachable. When I mentioned lodging a complaint with my credit card they said it was unnecessary and I had 6 months to do that. They managed to stall for over the time limit to contest charges - which I now found out is 60 days from the original purchase. They are definitely scam artists.


Offender: Zetronics Corp

Country: USA   State: Massachusetts   City: Boston
Address: 500 Lincoln St
Phone: 6179033017
Site:

Category: Electronics and household app.

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