Usacomplaints.com » Electronics and household app. » Complaint / Review: Mobilicity - Mobilicity - the worst celluar company in Vancouver. #669344

Complaint / Review
Mobilicity
Mobilicity - the worst celluar company in Vancouver

I switched from Bell Mobility to Mobilicity in December and signed up for the $40 bundle which included unlimited everything (talk, text, data). It worked fine for two weeks then I could not receive any reception in some areas in Downtown, then it stopped working in Burnaby (Metrotown, SFU, etc.), some areas of Vancouver (Main St., Oakridge, etc.), and Richmond (Aberdeen, Richmond Centre, etc.) too. I went into a Mobilicity store in Crystal Mall and told them about this issue. They said they are unable to help and I would have to go to the Mobilicity store I signed up with — the one at Broadway station.

I went to the Broadway Mobilicity to tell them about my issue regarding the reception and they said theres nothing they can do about it. The tower at SFU is down so I will have to wait. After another week of little to no reception except at home, I returned to the Broadway Mobilicity and they said they will refresh my cell phone system for me, after doing so, it workeduntil I went out of that area.


Offender: Mobilicity

Country: USA   State: British Columbia   City: Vancouver
Address: 101 Exchange Avenue, Vaughan, Ontario
Phone: 18778662458
Site:

Category: Electronics and household app.

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