Usacomplaints.com » Electronics and household app. » Complaint / Review: DigiExpress - Fraudulent misrepresentation. #646098

Complaint / Review
DigiExpress
Fraudulent misrepresentation

DigiExpress is not to be trusted with repairs of Ipods. They simple do not have the technical ability or change the costs to represent an average of $150.00 or more for a repair. (Many other complaints confirm this) My second gen. Ipod was working but the battery would not last. I would constantly have to recharge it, but it worked fine. I sent it to DigiExpress with the understanding that I would pay $44.99 for a new battery. I was notified after calling them and several emails that I needed an addition new main board that would cost $150.00. This process took 3 ½ weeks and it would be over a month to get back my repaired Ipod. I notified them not to do any repairs on the unit and now I cannot get an answer as to a final price they will be charging me. They will not reply by phone nor email to my request. The replacement cost for a new 4th gen Ipod $210.00 Why would anyone pay $150.00 for a repair? What a repoff!


Offender: DigiExpress

Country: USA   State: Pennsylvania   City: New Kensington
Address: 122 Kerr Rd. Bldg 1 Suite 100
Phone: 18004404693
Site:

Category: Electronics and household app.

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