I've a-10 year-old GE smooth-top variety having a convection oven. We settled about $1400 for that range when it had been fresh. Not really a cheep range, we needed the very best.
We'd some mistakes using the range and named support & they arrived and looked over the range. The service-man stated the control screen package and also the digital variety handle package must be changed. The control panel package isn't any longer available. He explained I had a need to contact GE.
I called and so they explained when I acquired the unavailable package replacement myself they might have the service-man return and do the installation. Additionally they stated that they'd e-mail my spouse with info regarding wherever I really could get that package.
Generally I'm that GE customer care blew me down. We've not noticed from anybody so far as any info to wherever the component might be obtained from. I've looked several websites on the web which is unavailable.
I also of a week following the event got a phone from the study team about that. I indicated my discontent and rage concerning the method we were handled. They explained this could be raised to some reddish standing, evidently something which I ought to notice from somebody quickly.
Therefore nothing has occurred by yet. And so I feel GE has cut me down for $80 dollars to get a support phone and it has not provided me something for that cash. They've not really gotten back again to me having a supply that I will obtain a component for my range.
Believe me after I state because it stands at this time, I'll never purchase something GE, not since it range smashed, but simply because they imagine to worry about customer support but their steps don't demonstrate that viewpoint. So far as I'm worried they may aswell placed on their ads and the web sites they do not provide a subjects back-side about if their clients will get their material mounted or info from their store, atleast my objectives wouldn't be as large because they began to become.
GE doesn’t actually worry about the folks who purchase their items, they simply wish to provide the impact they are doing.
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