Usacomplaints.com » Electronics and household app. » Complaint / Review: Edx - They wanted a quote and they made us buy parts for them in order to reserve the parts that they never buyed. #620621

Complaint / Review
Edx
They wanted a quote and they made us buy parts for them in order to reserve the parts that they never buyed

First I received a Call from EDX telling me that they need a part really fast, these parts were on the Farnell's Website. I quoted them, they accepted the quote, they told me that I could buy parts. They even sent me a PO for this order.
Then, when the parts arrived from farnell, I called EDX and they told me that they didn't need the parts no more.in fact there's a sentence that shouldn't be on a regular PO: "This PO is to generate a Proforma Invoice, we must re-quote our customer because of the new pricing compared to previous orders of this part.".
The Problem is that: -they told me to buy these parts because they need them quickly.
-They sent me a PO, which means they accepted the quote and wanted me to buy these parts.
When I called EDX, they told me to carefully read the PO and that they had the right to cancel this order even if they sent me a PO. What can we do? The Parts still in our stock, we lost money on that order because of EDX's special PO.


Offender: Edx

Country: USA   State: Florida   City: Winter springs
Address: 1040 Willa Springs Drive
Phone: 18885054104
Site:

Category: Electronics and household app.

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