Usacomplaints.com » Electronics and household app. » Complaint / Review: Antenna Hub - Poor customer service. #618013

Complaint / Review
Antenna Hub
Poor customer service

We bought among their fresh 2010 versions once we reside in the nation. The container arrived per week later and also the energy container was killed about the finish whenever we opened the bundle. I approached them exactly the same day-we obtained the bundle plus they released an RMA that people needed to spend to deliver back the damaged component and we'd need to delay another 14 days for. We chose to maintain the aerial in the place of deliver everything back as all which was incorrect was the ability container so we experimented with construct the aerial and also the screws to place the wings about the butt of the aerial were also little. It had been likewise lacking the finish limit that completed the aerial about the butt when it had been constructed. I sent them again as whenever you contact they don't reply the telephone. I inquired when they might give you the proper measurement screws to ensure that we're able to construct the aerial precisely once we had already paid $99 for that aerial and $13 to deliver back the damaged component and experienced that people shouldn't need to place anymore cash into an aerial that price us $112 previously. The reaction that people returned was, "Oh, we're sorry you're having difficulty." "we shall contact our producer in China and inform them of the issue." No present to repair the issue using the aerial equipment. Used to do not browse the return policy of course if you return the merchandise, you'll be billed a-10% - 20% restocking charge. Exactly what a crock of garbage to get a bit of garbage aerial that people didn't actually reach utilize since we could not set it with the provided equipment. For me, I'd not buy something from their website while you will simply have complications and purchase their producers errors also because they don't return all your cash, or do they provide to repair any issue you've.


Offender: Antenna Hub

Country: USA

Category: Electronics and household app.

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