I have had Cable since 1995. (AND WE ARE A Business!!!) Since I upgraded to "digital" cable and high speed internet. I have had nothing but problems. It started with my boxes freezing up & then they would go out for days and even weeks.
I have made several attempt to have them fixed and was promised "the world". Each tech that EVEN SHOWED UP (I 've had A FEW 20.00 credits) said there was nothing wrong with my 2 boxes or they just didn't have one in their truck. (OH BUT WE"LL BE BACK) Never saw them again???
I believe they teach a course on how to lie at their tranings. I still have my original boxes & I was promised new wiring FREE & 2 new boxes. (we have 3) I have received nothing but a 2 way digital spliter. Noone has came back & I am SOOOOOOOO THROUGH!!!
I have called and called and called. So here's the thing I owe a bill and they are shutting my cable OFF... So if they WANT their money they will come and fix my boxes and run my new cable.
I have already switched to another company for DSL. (I have to have internet because we are a business) Satelite is looking VERY GOOD right now. The sad thing about it is their own employees say this happens all the time (my employees too)... And the techs are contracted out... Not actually employees of CHARTER... HUM? Do you really think this could be a problem??? FIX MY CABLE... I can only watch a few channels and I pay FOR ALL OF THEM!!!
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