Usacomplaints.com » Electronics and household app. » Complaint / Review: 3Gstore.com - Customer Service Problem. #596815

Complaint / Review
3Gstore.com
Customer Service Problem

Really disappointed with this particular shop due to misinformation distributed by their Technology Companies individual. He explained that I required another adapter for my fresh air-card to be able to link it to my current aerial (all my prior gear was requested through 3G so it's nothing like I'm attempting to blend pears and pears). The Technology Providers individual mentioned the aged adapter wouldn't use my fresh Sierra Lightening air-card. Our previous card was the Sierra Mercury.

Head you, this is actually the comforting info 3G is wearing their web site, "The Mobile Broadband Specialists at 3GStore.com have assisted a large number of clients come up with an answer that fits their precise requirements — We Are prepared to do exactly the same for you! When you have any concerns before purchasing... Provide us a phone at..." Well, I named before purchasing and also have today unearthed that they might or might not properly provide you with the data you'll need.

The component came today and also to my dismay it was the same component that I previously had. The component was just $13.00 however the delivery was $7.40! At that time of the purchase I'd requested the salesperson to simply send it in my experience but was informed "Number, they might not do this it had been their plan to only vessel by provider." At that time I sensed I'd no additional option but to-order the component since I have have been informed that my current adapter wouldn't function.

After I called 3G to go over the problem I acquired small pleasure. Despite the fact that this issue is a result of the truth that their technology person offered me completely phony info they definitely WOn't do anything-but problem a RMA for me personally to come back the component (at my cost) after which is only going to return the initial $13.00. Personally I think this really is really unjust - they declare it's "plan". It's possible to just suppose that their plan would be to not stay behind the info their workers provide clients which their plan would be to sting clients for excessive quantities for shipping little products without any redress for that client once the mistake is on 3Gis finish.


Offender: 3Gstore.com

Country: USA

Category: Electronics and household app.

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