Incredibly Bad Guarantee Insufficient Support
10 weeks before, I purchased a flat. I'm the very first operator of the residence, even though building was three years old at that time. Based on their "guarantee", I'd 12 months after my day of purchase. I instantly listed all my devices. Upon moving-in, the fridge didn't function. I quickly approached a Frigidaire authorized restoration organization. They DECLINED to support my equipment, since Frigidaire "had a brief history of not remembering guarantees within the building". I named another organization, who arrived, and delivered a repair person. They'd to create 3 appointments to identify and restore the numerous issues with the fridge. Sadly for them, hence began our shared 10-month journey into obtaining cost for them.
After they fixed the fridge, I responded Frigidaireis SOLICITATION for me personally to purchase a-3 year warranty (even today, they proceed to deliver me warranty solicitations for several my other devices).
When The restoration organization named me and explained they mightnot get paid, I started dealing with them to obtain them paid. They stated that they required my close of escrow paperwork to show after I shifted in. I offered it for them. Hence started the absurd 10 weeks of BS from Frigidaire. Listed here are the reasons they have provided people for not spending (despite the fact that I currently had a record that confirmed my COE day and also the 3 year warranty I purchased at their solicitation):
INCH) The COE files were insurance documents not escrow documents (since the escrow business as "subject INSURANCE" in its title)
2) I really purchased the residence in 2006 when it was constructed not 2009
3) I not just purchased the residence subsequently, I'd it fixed in 2006 (plus they had my trademark to show it, that they would not create)
3a) the organization that maintained it based on them was 175 miles in the residence
4) I fraudulently purchased the warranty declaring that I purchased the residence last year when it had been really 2006. Consequently, even when the warranty might have nevertheless experienced impact, these were rescheduling my warranty for scam and delivering me a refund (I'll state, I simply got the reimbursement)
5) The residence I purchased had once been a flat and also the guarantee ended throughout the residents' tenancy (it had been constructed as apartments, interval)
After I named Frigidaire myself, I had been informed the individual I had been talking to HAD NO BOSS. When I informed her, used to donot believe the boss of Electrolux was a lady called "Ashanti". She simply repeated that I'd authorized something purchase in 2006 from the business in North Park (175 kilometers from me) but declined to create any proof.
Following this, the contractor of my condo got concerned, approached Frigidaire, and informed them that it'd never been a flat, and that I was the very first customer of the residence.
Their next justification, just before ultimately spending the company, was that I'd quit the day of purchase EMPTY after I listed online, and they had utilized the build day 12 months in the future up using the guarantee period. Great lie #7. The stark reality is That The) you-can't enroll a online with no day and W) the day seems about the warranty they offered me.
SUMMARY: I'll NEVER GET ANOTHER ELECTROLUX item again. Iam heading right to Kenmore (until I get-rich), since I've never had an issue with Kenmore appliances or guarantee. Electrolux hurts in every way.
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