Don't order from this company they will take your money and not give it back. They gave me a used phone and no one answers the phone. When I leave a message, they don't call back. Shipping was bad too. It took FOREVER to come. Bottom line, don't buy from cellular-blowout.
Here's my story:
I shop a lot online, this was one of the worse experiences I've had. I order a cellphone on 3/6, I got a email notifying me to give them 12 - 24 hours to ship it and that my order will take 4 - 7 days. So I estimated by business days - I usually over estimate so I don't get disappointed if it comes a little late. My estimate: package should arrive on the 16th. But it didn't come, I checked on the tracking number that was given to me and to my surprise, it was still being filled. So I went on the website to see how to contact them. If referred me to a page saying that email is the preferred way to contact them. So I did, asked why it was taking so long. It then tells me again to give them 12 -24 hours for them to reply. I gave them 2 days, no word. Sent another telling them I wanted to cancel my order and get my refund. No word, went on my spring break vacation. I get back (3/26) an email finally! The email was to tell me that they shipped my order. I don't understand what was the delay, they should have AT LEAST told me. So now I'm stuck with this cellphone that I don't need anymore because of their horrible return policy.
When I got it:
I opened my package yesterday, I was even more disappointed! The cell phone was dirty and scratched, it didn't look like a new phone. I can't believe this is giving me such a hard time.
We're trying to contact them again to get an exchange - since we can't get a refund because of their retarded 'return policy'.
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