When I called this specific Gamestop today to ask them a question about my PS3 (if they knew if there is a master reset button for the PS3) the woman on the phone rudely responded with a hint of sarcasm "well if you hold down the power button for 2 minutes and nothing happens, then it's broke." and hung on up me right after. I didn't ask her in a rude or unpolite way I honestly just wanted to know. I believe that this person shouldn't have responded so rudely and later on I found out on the internet the simple solution. Gamestop employees should be more product savvy, be more helpful and know their products.
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