Comcast is the worst company for internet, cable and digital phone.
They will bait and switch you promotional rate than added hidden fees. They will tell you a promotional rate $59.99 and turn around and charge you $74.00 for standard rate cable. Later, you find out they raise the surcharges and taxes by $10.00 on your next bill. They use false advertisement all the time! The reps will say anything just so they can make their quota for the day. Their is scam going on with Comcast ordering services without your authorization! They have employee hack into your account and offer free services to friends and family using your personal id and password.By the way, this only happens when you live in apartment complex! This is illegal and this is done intenionally knowing that their a@ will be covered by FCC. They are monopoly so their is no competition in the market for cable. They can jack their prices and treat you poorly in whatever they want! Their customer service is horrible! If you tried to call them they will direct you to 5 or 6 different people that are new and just started that day. Their customer service department is not well train in dealing with billing disputes! There is alot of lack of communications in all department at Comcast.
They are real good at false advertisement and scams! The contantly take advantage of the elderly and the poor. They know very well that some of us are on a budget and can not afford $100 cable and phone bill! This prices are ridiculous high for cable and internet! You should be able to get cable for $54.00 for all the channels and internet for $20.00 a month. Once your promotion ends you have fewer channels to view and limited on what movies you can watch for free. They charge for old realease on pay per view at $2.99 and $4.99 for the new relaeases. The movies that they offer for free are crappy movies that nobody wants to watch.
I feel that several of us should sue Comcast in civil court manner. This has gone to far and needs to be stop!
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