I purchased a GE Side by Side refridgerator about five years ago. The water and ice started coming out of the door by itself about 6 months ago. So, after a few flooded kitchen floor episodes, I called my appliance repair man, who came to fix it. He shut off the water and said the doors have been recalled by GE and he would order them for me.
About 2 weeks later, the doors arrive. They didn't replace the Ice/water unit and said there is some kind of sensor they needed to get but was back ordered. They replaced both doors. The refridgerator door had a big dent in the corner and the freezer door doesn't shut all the way unless you purposefully push it shut. So after a few freezer-fuls of melting popsicles, bad meat and ice melting, we called again. (Mind you, I still have no water/ice on the door, which was my original request!) Well, about a month later, I get one door delivered. The dented door. Now I'm 50% of the way to having doors that work, but yet, I still have no ice/water on the door!
After several phone calls to GE, the final "offer" was that they would replace the entire refridgerator if I paid them $700.00! So let me get this straight. Three months ago, I asked you to fix my water/ice on the door. Now I have a door that doesn't close, still have no ice/water, and you want $700? Not to mention the fact that you left the old doors and the packaging for the new doors in my driveway for me to somehow get rid of? Hmmmmm. GE claims that the new doors are heavier and they can't guarantee that they close the same way as the old doors. (Did they not notice that the refridgerator door closes fine?)
So I'm supposed to live with this door that doesn't close properly and that my kids consistently forget to "PUSH" closed, which is only required of the freezer door, not the refridgerator door, and I STILL have no water/ice!!! What's up with that?
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