I have been a customer of rent a center since 1998 nd i recently purchased a toshba 52 inch tv from them which took me over 2yrs to pay off. Well once i paid the tv off approximately 2 months ago it stopped working... When i called the mgr tried to sell me another tv instead of offering to repair the one i have... I have purchased numerous appliances and tv's from rac and this is the first time i have been refused service... Before i paid off the tv i asked them for service and no one ever picked my tv up or called to schedule me for service. The tv i purchased in 1998 was repaired by them in 2007 at no cost to me... I dont know why this mgr is being so difficult... If i miss a pymt a day they call me repeatedly leaving messages on my phone not knowing if someone other than myself maybe retrieving the messages... I have been called a bitch by one of thier employees and they have ripped me off or had employee's that ripped me off... Please beware of rac at this location... At times they are helpful but all in all they ripped me off and im so pissed about it...
0 comments