Usacomplaints.com » Electronics and household app. » Complaint / Review: Asurion wireless insurance - Failure to provide refund/fraudulent business practice. #495488

Complaint / Review
Asurion wireless insurance
Failure to provide refund/fraudulent business practice

I dropped my phone-in a cab after I named the organization, I had been informed they'd search for the telephone but odds ofrecovery of a product quit within the back of the taxi were slender. Following the first evening confident I'd not recover the phone I submitted a state with Asurion for that alternative of the telephone. When it comes to promises procedure all went nicely and that I was billed the $50 deductible for that alternative. I had been educated by mail that my alternative telephone might appear 24 hours later. Hrs later the cab company discovered and delivered my unique telephone. I called Asurion and documented that my cellphone was retrieved. I had been informed that I ought to decline supply of the brand new telephone which when it had been received back at their service they'd change the costs to my charge card. The telephone reached their service 24 hours later. Six-days once they closed for that telephone no reimbursement. I named and was informed that for whatever reason the reimbursement procedure have been positioned on store. I had been informed the reimbursement could be authorized and also to anticipate change of the costs in 14 days. They'd previously had the telephone to get a week and may not explian possibly the first store or why it'd take-two months to create a return. A boss explained they informed everybody that-but to anticipate the reimbursement in 5 times. It had been recommended that I call-back 24 hours later to get a "deal amount". I named and was handed a transaction quantity however the declined to supply any connections for monitoring or confirming the deal. I had been informed the 5-day delay was because of my lender running the reimbursement. I named my lender they explained it was false which the deal amount was worthless. I called verizon and also the extremely enjoyable people there named asurion twice while I kept, they certainly were not able to solve the problem. I've investigated Asurion online and discovered what be seemingly a large number of grievances of deceptive business methods, including three class-action lawsuits in the last decade. The BBB in Nashville has documented 300 issues concerning the organization.

I'll not be robbed by corporate bandits. Any others with related grievances prepared to examine a-class action fit?


Offender: Asurion wireless insurance

Country: USA   State: Tennessee

Category: Electronics and household app.

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