Usacomplaints.com » Electronics and household app. » Complaint / Review: MK Wireless Or Onlymyphone.com - Beware of MK Wireless Online. #490352

Complaint / Review
MK Wireless Or Onlymyphone.com
Beware of MK Wireless Online

I ordered a phone face plate and an a phone holder online on July 5th. I purchased 3rd day air - so that I would have the items by July 9th.

I still had not received the items by July 17th. When I called this company, they cut me off three times. When I finally got through, the customer service rep. Was extremely unpleasant. She told me that the items were backordered. When I inquired about the 3rd day air shipping, she told me that the shipping charges applied to the date the items were SHIPPED, not the date the item was ordered.

I asked her to reimburse my credit card for the 3rd day air and instead charge me the ground rate. My credit card was never reimbursed. I sent three e-mails to this company inquiring about my order status. None of these e-mails were ever answered. I still haven't received my order.

I reported them to my credit card company and they happily disputed the claim.



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