Usacomplaints.com » Electronics and household app. » Complaint / Review: Bray and Scarff - Delivery and Service Departments. #464692

Complaint / Review
Bray and Scarff
Delivery and Service Departments

We've purchased devices in the Ernest shop on 2 events.in 2003 a brand new fridge, which necessary numerous appointments from fix employees inside a month of purchase, and also the lack of food on 3 occasions (which they declined to pay even if 2 of the changing times was their problem). Makes us wonder if what we are buyingg are restored devices. Which using the equipment under warranty nevertheless. Following a couple of months of the nonsense we chose to postpone W&S for almost any and all repairs, obtaining our very own restoration individual, and undoubtedly spending money on everything ourselves, because they declined to pay us. We recently are upgrading our home, plus required a brand new machine and dryer, and forgot our terrible encounter with this specific organization in 2003. Not the sales agents, who're useful and understand their material, but with anything and everyone. We invested over $8000 to get a new machine and dryer, fridge, dishwasher, and variety. On shipping time the dishwasher wasn't below, but no body in the organization had the courtesy to contact to let's understand. The males who sent the devices hardly spoke Language, and what child did, I really could perhaps comprehend 10% of it. These men also broken a doorway when getting the machine and dryer so when examining the number didn't reveal this 1 of the writers didn't function. Upon finding the low-operating burner I named to setup a fix period, and informed them what time somebody could be below. I'd to inform them three times, within the span of 2 nights, the full time we'd be below, as well as the full time of your day the man did come. He nevertheless were able to come early, therefore it was the best thing we could get house over time! Not that it mattered, as this person was completely unaware on which was incorrect. He popped the cover and appeared in. Hmmm. Seems good in my experience. Appeared good tome too. He desired the breaker off, which he switched off, then visited jiggle some cables (I suppose), then visited change the breaker back on. Kabooey! Possibly he smashed the breaker change or it blew out. Who knows. All we all know is the fact that we will have to displace the breaker switch. Additionally, we are with no variety to get a week. Therefore we are preparing on our BBQ grill out in the torrential rain and being assaulted by insects. When I've named to keep in touch with them about these issues I'm spoken to in a rude and/or condescending way. Yes, I've named several times, but every time continues to be justified and that I don't believe I deserve to become be handled in this method. Perhaps next time we require new devices you will see somewhere else to proceed.


Offender: Bray and Scarff

Country: USA

Category: Electronics and household app.

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