I bought a GX3000 generator from East Coast Wholesales on Ebay. I received it in decent time and in decent shape. I opened the box, put oil in the generator, and attempted to start it.
Upon start up the generator completely filled my garage with white smoke. Thinking this may be just a first time start up thing, I tried the next day. Everytime I start it, it blows white smoke to a lesser or greater degree.
Reading the manual carefully, it states that for higher elevations, such as where I live it needs a leaner jet for the carburetor. I contacted Mr. McKinney at East Coast Wholesales. I was told that if I didn't have a part number, he would be unable to help me.
At this point, I left a neutral feedback on ebay for him. Later I received the first of many angry, hateful emails about how I was trying to ruin his company and tell lies.
I then hooked the generator to the two 750/1500 watt heaters I use in my camper. The generator would power both of them on the 750 watt settings (1500 total give or take.) If I switched one of the heaters to the 1500 watt setting, the overload light on the generator would come on. Let's do the math: 1500 watts and 750 watts are nowhere near the 2700-3000 watts this thing is supposed to be putting out.
I then got some numbers off the motor inside the generator housing. As near as I can figure by researching Chinese Engine manufacturing specifications on many different website, the engine in mine is 125cc not the 149cc claimed. Research showed that the 125cc motor is used in 2000 watt generators, not 3000 watts.
I have documentation from websites, etc. Yet Mr. McKinney keeps calling me names and being very rude. I have dealt with him in a much more patient and professional manner.
Final word: Buyers be very careful buying from Mr. McKinney and/or East Coast Wholesales. If you are one of the percentage points of unsatisfied customers, it only gets worse.
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