I bought a Canon PowerShot SD790IS @ CameraGiantsInc.com. They called a few days later to tell me it came with a 10-minute throw-away battery even though the website says in "Kit Content" that it comes with a "battery" and a "battery charger". He said I could buy the charger and battery for an extra $50 or so. Then I said politely that I guess I'll just cancel the order. He very quickly and nonchalantly said "Okay, I'll take care of that right away... There will be a $50 charge." Then I said, "I'm sorry, did you say there would be a charge to cancel the order?" He confirmed and I said, "Well, I guess my hands are pretty tied then." He went on to say that the total of $200 was still better that anywhere else. I mentioned that I had just seen the same camera @ Costco for $160 (true story). Anyhow, these guys are dishonest. I hope they stop doing what they're doing. It will eventually catch up to them. And it sure makes for a crappy job to have to make and answer those calls - glad I don't work for CameraGiantsInc.com. The camera arrived on time and it's an awesome camera. But what a way to have to buy it.
0 comments