Complaint / Review
Mr. Wireless
Doesn't stand behind its sale of defective phone

I bought a Motorola Razr phone that began to malfunction within the first week of sale. I reported it and sent the phone back, as requested. I got the phone back in the mail with a hand written post-it note saying "cannot fix." No other explanation or documentation.

I asked them to replace the phone and for the first time was told Motorola had said it was malfunctioning from "user misuse." I asked for the support for that statement, i.E. The information and the reason for that conclusion. I called and asked to speak to the owner... He was out, and has not returned my call. Now they will not respond to my e-mails.

I will never buy from them again and suggest any potential buyer be very much aware of possible trouble from this seller.