Usacomplaints.com » Electronics and household app. » Complaint / Review: Soundworks (Rick) - SOUNDWORKS ripoff. #41042

Complaint / Review
Soundworks (Rick)
SOUNDWORKS ripoff

SOUNDWORKS (Rick) In Kensington Has been almost 3 months since product/refund has been received. FRAUDULENT BUSINESS ACTIVITY!!! Kensington Maryland...

I sent payment in the middle of January. I had not received any email regarding my payment being accepted and assumed the product I paid for was in the mail. On January 25th, I received this email in response to my asking about payment and shipping details:

Date: Sat, 25 Jan 12:46: 14 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Angstrom 100
To: "Mike S"

Will send you your money back on Monday. We still have not located the remote for this unit and thus cannot turn up the rear channels. Will let you know if i find the remote. Sorry for delay

Mike S wrote:

Hi,

Just checking on a tracking number. Thanks!

-Mike

On the 5th of February, I had not received a refund and emailed for a second time regarding the lag time and here is his response:

Date: Wed, 5 Feb 14:26: 27 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Angstrom 100
To: "Mike S"

Hey Mike I sent you a check already if you have not gotten it I will reissue one to you and send it registered. Believe me my feedback is more important to me then $200 and I will NEVER take your money please resend your address so I can make sure that is not the problem

Finally, after nearly a month of this, and having still not received anything by the 13th of the month, I decided to leave some negative feedack for the seller. Realize, I had not received payment nor any returned emails until I left this negative feedback. Here is his response on the 14th:

Date: Fri, 14 Feb 07:20: 08 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Angstrom 100/Refund... Please respond!!!
To: "Mike S"

I am contacting audiogon and will proceed with having your BS feedback removed until that happens I will not respond.

Then he wants to discuss things on the phone and asks for my number on the same day (14th). I give him my shortly after and then email asking him when he will be calling and here is his response on the 21st (note, one week later):

Date: Fri, 21 Feb 08:53: 47 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Neutral feedback will be submitted if...
To: "Mike S"

Yes will call today

Finally Rick decides he will send the unit and $50 or just refund the money as according to the agreement that is settled on, this being 1 months after he received my payment and went through tons of hassle/process in between.

Date: Wed, 26 Feb 07:40: 10 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Need to hear from you...
To: "Mike S"

Will let you know this eve. Either $ or unit leaves

And finally,

His last response, on March 4th (8 days ago!!!):

Date: Tue, 4 Mar 15:11: 52 -0800 (PST)
From: "LUVHIFI" | This is Spam | Add to Address Book
Subject: Re: Tracking Number?
To: "Mike S"

Mike I am not putting you off but I am no where near the store now to give you a # I am sure it left and will have it for you tom.

So if the unit left on Monday, even Tuesday, it would be here by now according to UPS/FedEx time in route to me. But it is not here, I have received no email response for 8 days and I'm having to take action, starting NOW.


Offender: Soundworks (Rick)

Country: USA   State: Maryland   City: Kensington
Address: 10526 CONNECTICUT AVE
Phone: 3019298600

Category: Electronics and household app.

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