To all Direct TV subscribers: attention. You must read this before buying or deciding to end the slow death.
My wife ordered 2 receivers to total fo4ur in the home. Direct TV told us that since our dish was so old (original dish) - I had paid $1100.00 for the system when I first got the system - now they give them away.
My wife ordered these 2 receivers December 16 and we are still waiting today. They have had me waiting three separate days for five hours. I called them and was on hold and told sorry over and over.
I called corporate headquarters and was promised that they would be there on Jan. 15th in the morning, and I sat and waited like a fool. At 1:00 P.M. I called the corporate number and was told to wait for a phone call from them. Do they think I am a bum or a pleb? If they do, how can either be able to subscribe to the service?
I have been with Direct TV for 14 years and now I am left waiting for two receivers. I have counted the Direct TV vans passing by my home near the highway every day, but not one has stopped. My last response was that I needed to make another service date with them to pick up all their stuff off my lawn, which I just threw out, before Dish Network gets here to replace my last service provider.
As you can all tell, loyalty means nothing to this company, so remember this next time you want a service provider. Does loyalty mean anything to you? If not, hook up with them, but if loyalty means something to you, do not choose Direct TV. They will tell you nothing but lies and promise the world.
If you want great service that costs less, as Direct TV says, and you say let's do it, then before you do, contact me and I will sell you the Brooklyn Bridge.
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