Usacomplaints.com » Electronics and household app. » Complaint / Review: Akai Usa - Do not buy an akai! Quit on me after 1 1/2 years... Still paying for it. #399783

Complaint / Review
Akai Usa
Do not buy an akai! Quit on me after 1 1/2 years... Still paying for it

I charged an AKAI 32" from Radio Shack in April. About a month ago, this t.V. Just stopped working. After some time, because I found out that Radio Shack could not help me in replacing the TWO parts because, according to thier employee, Ann... They no longer have a vendor for the parts.

Paid $60.00 to a local tv repair company so they could tell me that I need a mother board... Which, by the way is no longer available and a power board. This powerboard will cost so much to replace that I was told by Radioshack to "just by another one". Good grief, I still owe $400.00 on the broken one bought from them.

After 5 hours of my day was gone trying to get just one person to talk to at AKAI... (located in Singapore, by the way) and to no avail... I then called the District Manager for Radio Shack and spoke to the Adm. Secretary, Heather, reporting all of this to this very nice lady and out right accusing them of selling products to the American Pulic that can not be supported.

I am awaiting a call back from Heather's supervisor in demand that my tv be replaced by them (not and AKAI) or the balance be taken off my wonderful Radio Shack credit card.


Offender: Akai Usa

Country: USA   State: California   City: WOODLAND HILLS
Address: 5900 CANOGA AVE
Phone: 8007264405

Category: Electronics and household app.

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