There are 3 managers who use the name Nick and the girl who answers the phone won't let you talk to a manager. Go ahead and try, she's a real ass hole. First they installed a keyless entry that didn't work when the fixed it the windshield wipers didn't work when they fixed that my dash light didn't work when they fixed that my air conditioner didn't work. Its been a week now and my air conditioner still don't work. I have traveled a total of 300 miles, my car get 19 miles to a gallon. I figure I have spent over $100 in gas just to have your installers break my car not to mention one of the nicks, Mr. Nick este who got 2 inches from my husbands face and in a threatening manner postured and told him to talk to randy if he had a problem. We have bought over 6K in products from circuit city and have still needed some installations we paid for so we went to your Jacksonville, FL 9317 Atlantic Boulevard and had our last $1000.00 in products installed without a problem or incident. We found the management there courteous and helpful especially Walcott and Chris in installation. The biggest problem we have had has been all the all the NICKS and TIFFANY at your Daytona beach store 2500 W International Speedway Blvd, Daytona Beach,
After our experience at your Daytona store I have sold my block of CC shares and have vowed to never buy anything from circuit city again. I cant believe you have a girl like Tiffany (I think her name is) answering your phone much less working for you, She is rude! To say the LEAST!!! We even had your corporate people call the store and she hung up on them too when they asked to speak to the manager. I think the crappy attitude starts from the top down there, with all we have been through not one person at that store has apologized and at this point it would in my opinion as if Hitler apologized to all he did wrong. The damage is done and I cant afford all the mistakes your company is forcing me to fix elsewhere. I know you don't give a shit, this is exactly why your company sucks and your stock has dropped 20 point in less than a year. YOUR MANAGERS AT DAYTONA BACH NEED TO BE SELLING BURGERS NOT HIGH TICKET ITEMS AND YOUR PHONE GIRL NEED'S TO GRADUATE HIGH SCHOOL FIRST! How do you propose I pay for the $1000 air conditioning bill I have from my dealer and pay for the $100 I've spent in gas. Or the time off work or what about your nick este manager telling me to drive home with no windshield wipers during a thunderstorm with my 2 babies? As you could imagine I will get resolution one way or another. I'm positive a judge would love to hear my story. I have contacted my local palm coast news paper and they want my story on the front page plus I have already spoke to my 300 congregation in my church and warned them about your crappy managers and phone girl, that's just the beginning of what I can imagine. You can send a cashiers check to Robyn Downing to 6 waystone place palm coast Florida 32164 for $1,500.00 386-793-5538 or 386-569-8854 for all my damages which you can easily verify. This letter will be sent to your board of directors, your HUMAN recourses people and who ever I can find till the end of time or I get resolution which ever come first. I have already detoured 5 of my friend who were going to go to your store to best buy and they vowed to tell 5 of there friends. Get my drift? You know as well as I, bad news travels fast. I am so sick and tired of your people at the Daytona beach store treating us like shit
Robyn and Robert Downing, family and friends
Please excuse my expletives im very pissed off
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