I've a GE Report stove which ceased operating after significantly less than 24 months. Guarantee only advantageous to 12 months. I named 800-432-2737 about the guide for GE Customer-Care support. They stated the cost was $99 in the future out and utilize it to support and work. Once the technology arrived he responded the costs declaring the $99 didn't protect any support, work, or components. It just included delivering out the specialist and detecting the issue! After detecting he explained the sum total could be $215!! I just invested $199 for that stove completely new! A fast research on the web confirmed the brand new same featured design for $169!! After I directed it out towards the technology he decided purchasing a fresh you might also provide you with a 12 months guarantee on everything when compared with his 90-time guarantee on his components. They agreed to promote me a brand new one for $269 which may "renounce" the $99 technology charge. Nevertheless, they'd consider the aged one absent once they sent the brand new one. How coincidental that their $269 cost is $100 significantly more than purchasing it in a nearby shop! They stated easily didn't wish to do the repair ($215) and didn't need a brand new one ($269), then I'd nevertheless need to spend the $99 technology charge. Exactly what a rip-off.
I said I wasn't precisely educated the $99 technology charge was for merely detecting and never put on the price of the fix. I declined almost all their presents. I told them-it wasn't reasonable to baitandswitch me about the $99 technology charge.
Following The technology quit, I named an area equipment repair center. They believed work at $45 plus components on the basis of the analysis from the technology. I introduced it towards the shop, they set it and that I selected it-up the exact same time. Overall price $54.
GE Customer Service support is costly and deceptive. They arrived at your house and develop a fix statement that's more than the price of the system completely new. They provide to market and provide a brand new one for higher than purchasing it in the shop. And when you purchase a brand new one from their store they need to consider you aged one (possibly to allow them to do the repair for some dollars and market it as restored for real revenue).
BEFORE you contact GE Customer Service for almost any equipment beyond the entire guarantee, contact you nearby equipment shop and attempt to get an estimation.
0 comments