Usacomplaints.com » Electronics and household app. » Complaint / Review: Circuit City Electronics Store - Company policy is to charge a restocking fee for damaged merchandise. #334517

Complaint / Review
Circuit City Electronics Store
Company policy is to charge a restocking fee for damaged merchandise

We purchased a $400 camera only to find it was broken inside the box.cc said they would replace it but it would take 4-5 weeks. Too long to wait, so we asked for a refund and they withheld 15% of the purchase price because the box was opened! This is a ripoff because they probably do restock damaged merchandise and sell it to some one else, just like me.

How are you supposed to know its broken until you open the package. (competitor's name redacted) has no such policy. Since then I have purchased over $3000.00 on new TV's and a sound system from. I wouldn't think of buying anything fron Circuit City again. Now you can see why the are going under.

Jeffrey
North Salem, New York
U.S.A.


Offender: Circuit City Electronics Store

Country: USA   State: Connecticut   City: Brookfield
Address: Rt 7

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google