I purchased a 56" DLP T.V. From Shop NBC for over 3,000.00 dollars.in the first 30 days the T.V. Picture started to go on and off. When I called Shop NBC they said I had to call Vivitek but couldn't give me any number or info. Because they didn't know it. I researched and came up with a number. I was passed on to several dept's then told I needed a new bulb. I purchased one for 196.00 dollars and the T.V. Worked for a month and the same thing started again. I was told I needed a new bulb and we must not be cleaning the back screen, which was not true.
I called Shop NBC several times to complain and demand a refund for this faulty T.V. But they kept directing me to the Vivitek corp. Who never returned my calls!
In 2 years of having the T.V. We have bought 7 bulbs (each at $196.00) and are digusted that Shop NBC has promoted such a Rip off artist as Vivitek corp. Each bulb seems to last only a few months, the most recent lasting only a day then going bad. I hope an attorney picks up on the injustice that has been done to so many people. Shop NBC and Vivitek should be ashamed!
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