I'm very disappointed in the new Super Wal Mart in Gilroy, Ca. The check out lanes in this Super store on Dec. 12 were 3, one was 10 items or less. We stood in line longer then it took us to shop and this was after work on Wen. 6:10 PM dinner time. My daughter had her 1 year old she fussed through the whole thing not to say she needed her pants changed. The rest room was being cleaned as always and it had a line. The clerk name, Victor P while checking me out was looking all around the store... By then I had, had it... I said if you would pay attention to what you were doing this long line wouldn't be as long. You see all of these people here well they are waiting on you. Get this, he said, " I'm tired" I said well then you need to go home... On my way out I ask to speak to the manager. I waited another 15 min.!!! My daughter went to the car with the baby.
I told the manager I had had it I wasn't going to shop here again and I have friends that say the same thing. I was just at Super Target and all check lanes were open and I was check very fast and the cashier ran me through with no problem and was very up beat. The manager said I'm very sorry and I will put more cashiers out. She said they just had a meeting and hopefully this was going to change. I said well I want you to know I have been in here several times and it has not changed, it's a new store I have gave it a good chance to changes and this is the worst I have seen it...
What ever happen to costumer service... I'm so surprised with the work force and the pride people have for there Jobs.
I feel better for telling on them.! Thank you for allowing me...
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